33811833 |
Inquiry for the item from sk8**** |
sk8******* |
2018-11-27 |
Answered |
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my height is 150cm. any of your gown suitable for my height? I am very small size. |
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[Re] Inquiry for the item from sk8****
Hello, you can check from our size chart on your interested design,the smaller size XS is available in many design, thanks! |
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31536208 |
Inquiry for the item from sia**** |
sia******* |
2018-04-22 |
Answered |
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May I know if the cutting is very small? Can u help me in choosing my size ? Width of shoulder 38.5cm Bust 83cm -no bra 86cm bra Waist 78cm Hips 92cm |
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[Re] Inquiry for the item from sia****
Hello, with your measuremnt you can chose size XL, and it might need alteration for best fit. thanks! |
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[Re] Inquiry for the item from sia****
Thank you..I done my order~:) |
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[Re] Inquiry for the item from sia****
Good morning, noted and thanks |
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31202626 |
Inquiry for the item from tam**** |
tam******* |
2018-03-20 |
Answered |
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Hi, my waist around 26". I bought S, can fit? Do u accept refund if cant fit? I bot item 43 |
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[Re] Inquiry for the item from tam****
Pls see my reply, thanks! |
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31174812 |
Inquiry from mic**** |
mic******* |
2018-03-16 |
Answered |
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Dear Dean,
My cart no. 117398340, order no. 249529723
Thank you for your beautiful dress but I guess my body can't fit into the dress. The bustline was too big and the waistline was too tight for me.
I need to hunt another dress this weekend for my next week's cocktail party.
Is there anyway you could help me? Would I be able to do a return of the dress please?
Thank you. |
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[Re] Inquiry from mic****
Hello Michele,
You can send to local tailor shop for alteration, if not urgent you can send back for one to one exchange.
Best Regards...Dean |
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[Re] Inquiry from mic****
Hi Dean,
Is there any refund I can do with you? |
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[Re] Inquiry from mic****
My body size do not fit the dress and having this dress altered will cost more than the cost that I bought this dress from you.
I hope you would be able to help me.
Thank you. |
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[Re] Inquiry from mic****
Hello Michele,
Below is return and exchange policy, do let me know your decision, I will forward warehouse address to you after confirmed. thanks!
We accept exchange or return for refund within 7days.
Best Regards...Dean |
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[Re] Inquiry from mic****
Hi Dean, I would like to have return for refund option please.
I thank you very much for your help and will definitely recommend your shop to others. You are indeed a good and honorable seller I see from Qoo10.
Thank you and have a nice evening. |
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[Re] Inquiry from mic****
Hello Michele,
for returplease send back to below address, and indicate your order number in the package, your refund will be proceed upon verify after receive.
Attn:Mrs YeHanLu Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
H/P: +86 15805811413 Office: 64172483
Best Regards...Dean |
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[Re] Inquiry from mic****
Hi Dean,
Which courier you use to send the parcel to me? Could I use the same one to return the dress?
Thanks |
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[Re] Inquiry from mic****
Good morning, yes, they are same address I sent to you. |
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[Re] Inquiry from mic****
Good morning Dean,
I will arrange for pick up on Monday.
I will provided the tracking number once the parcel is picked up.
Thank you for your good service and your understanding!
Thank you. |
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[Re] Inquiry from mic****
Noted and thanks! |
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[Re] Inquiry from mic****
Hi Dean,
Parcel picked up today.
Thank you. |
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[Re] Inquiry from mic****
Hi Michele, Noted, your refund will be proceed after items received . thanks! |
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[Re] Inquiry from mic****
Hi Dean, have you got the dress? Pls let me know if the dress is with you before I confirm my delivery from QExpress. Please help me do the refund too! thank you |
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[Re] Inquiry from mic****
Hi Michele,not received yet, for delivery status you can check with carrier you have ship. thanks! |
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31038704 |
Inquiry for the item from sie**** |
sie******* |
2018-03-03 |
Answered |
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你好,我想问问这个裙子能改大一个size吗?我真的很喜欢这条裙子,可我还差一个size。。 |
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[Re] Inquiry for the item from sie****
你好,你可以自己修改一点。 |
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30722226 |
Inquiry for the item from ohm**** |
ohm******* |
2018-01-31 |
Answered |
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Hi for item DTM- PINK -027, able to customise the length? |
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[Re] Inquiry for the item from ohm****
hi, sorry to inform can not customized |
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[Re] Inquiry for the item from ohm****
Then may I know what’s the length in cm? |
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[Re] Inquiry for the item from ohm****
Hi, approx. 75cm from bust to knee. |
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28419159 |
Inquiry for the item from lin**** |
lin******* |
2017-09-10 |
Answered |
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Hi I have place my order no. 228629292.
Item DTM PINK -018 Bust 86.5cm waist 71cm what size should i take ? I place order size L, should 8 take size M, please give advice before delivery my shipment, thank you. |
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[Re] Inquiry for the item from lin****
HI , SIZE M Should ok. |
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[Re] Inquiry for the item from lin****
OK so u can help me change to size M?? |
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[Re] Inquiry for the item from lin****
Ok, noted. |
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[Re] Inquiry for the item from lin****
Note: I have another order no.: 228630975 and 228630976 please put in in same shipment, Thank you. |
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[Re] Inquiry for the item from lin****
Noted with thanks! |
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[Re] Inquiry for the item from lin****
Hi I received your shipping preparation by email, for item DTM-018 I have require to change the size from L to M but the shipping preparation show me still in size L, please take note of this, because I need the dress urgent , I don't want any mistake ..Thank you. |
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[Re] Inquiry for the item from lin****
Hi, no worries, we have updated your order details for preparation |
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[Re] Inquiry for the item from lin****
Thank you very much .. |
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[Re] Inquiry for the item from lin****
No problem |
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28410300 |
Inquiry for the item from lin**** |
lin******* |
2017-09-09 |
Answered |
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Item: SKU: DTM-Pink-032
Can I buy this for attend my friend wedding,? I am worry the dress look like wedding dress.
My bust is 94 my waist is 74 so what size should I take ?
Thank you. |
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[Re] Inquiry for the item from lin****
Hello, Thank for contacting us. Yes, you can wear this design to attend special occasion like wedding, with your measurement I suggest Size L or XL. |
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[Re] Inquiry for the item from lin****
U have the size in stock? |
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[Re] Inquiry for the item from lin****
yes..they are in stock. |
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[Re] Inquiry for the item from lin****
If I confirm today when I can received it? Thank you. |
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[Re] Inquiry for the item from lin****
for delivery normally it take 5-7working days by Qxpress after dispatched. Thanks! |
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[Re] Inquiry for the item from lin****
If I confirm today can I received before 18 Sept ? |
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[Re] Inquiry for the item from lin****
Yes...should not be problem. |
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